privacy policy

introduction

Prozeller Annabel & Prozeller Moritz GbR is committed to protecting your privacy.

this privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our online store. please read this privacy policy carefully. if you do not agree with the terms of this privacy policy, please do not access the site.

controller information

Prozeller Annabel & Prozeller Moritz GbR

represented by: Annabel Prozeller and Moritz Prozeller

Junkertalstraße 8a, 98701 Wildenspring, Germany

email: info@prozeller.eu

phone: +49 152 37888621

information we collect

personal data

we may collect personal identification information from you in a variety of ways, including, but not limited to, when you:

place an order
subscribe to our newsletter
contact us

the personal information we collect may include:

name
email address
shipping and billing address
payment information (processed securely through our payment processor)
any other information you choose to provide

technical data

when you visit our website, our web hosting provider Squarespace may automatically collect certain information about your device, including:

IP address
browser type
operating system
access times
pages viewed
other browsing information

this information is used to analyze trends, administer the site, track users' movement around the site, and gather demographic information.

how we use your information

we may use the information we collect from you for the following purposes:

to process and fulfill your orders
to send you order confirmations and updates
to send newsletters and marketing communications if you have subscribed
to respond to your inquiries and customer service requests
to improve our website and user experience
to comply with legal obligations

legal basis for processing

we process your personal data on the following legal bases:

performance of a contract when we provide you with products or services
your consent when you subscribe to our newsletter
our legitimate interests in operating and improving our business
compliance with legal obligations

if you subscribe to our newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. you can unsubscribe at any time by using the link provided in each newsletter or by sending us a message. your email address will then be removed from our newsletter distribution list.

data processing by Squarespace

our website is hosted by Squarespace, which also provides e-commerce platform services. when you make a purchase on our site, your transaction is processed through Squarespace's systems. Squarespace may collect personal information as described in their privacy policy: https://www.squarespace.com/privacy.

Squarespace is based in the United States and processes data there. they comply with EU data protection requirements through Standard Contractual Clauses.

data retention

we will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

order information is kept for 10 years as required by tax and commercial law
newsletter subscription data is kept until you unsubscribe
customer service communications are kept for 10 years

your rights

under the General Data Protection Regulation (GDPR), you have the following rights:

right to access: you can request a copy of the personal data we hold about you.
right to rectification: you can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
right to erasure: you can request that we erase your personal data, under certain conditions.
right to restrict processing: you can request that we restrict the processing of your personal data, under certain conditions.
right to object to processing: you can object to our processing of your personal data, under certain conditions.
right to data portability: you can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

if you wish to exercise any of these rights, please contact us at info@prozeller.eu

data security

we have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. however, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

cookies

our website uses cookies and similar technologies to enhance your browsing experience. you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

changes to this privacy policy

we may update our privacy policy from time to time. we will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. you are advised to review this privacy policy periodically for any changes.

contact us

if you have questions or comments about this privacy policy, please contact us at:

Prozeller Annabel & Prozeller Moritz GbR

Junkertalstraße 8a 98701 Wildenspring Germany

email: info@prozeller.eu

complaints

if you have a complaint about our use of your information, you can contact the relevant supervisory authority:

The State Commissioner for Data Protection and Freedom of Information

Thuringia Häßlerstraße 8 99096 Erfurt Germany

email: poststelle@datenschutz.thueringen.de

last updated: 02.03.2025